CANCELLATIONS & NO SHOWS

Appointments which are cancelled at short notice or clients who fail to show up to their appointment cause inconvenience to other clients, a loss of revenue to the salon and earnings for our stylists.  We therefore ask that you give us 72 hours’ notice for any appointment change or cancellation. This is so we can move your appointment and fill your empty slot.

We understand that there may be some circumstances where this is not possible, ie family emergencies or Covid-19 related issues. In those cases please let us know as soon as possible.

In the event of continuous no show or repeat late cancellations, the full cost of the service booked applies and a deposit will be required for future appointments. The amount will depend on the type of service being booked.